Privacy Policy
Last updated: January 2025
1. Introduction
MelcorSoft LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website melcorsoft.com or engage with our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or schedule consultations
- Subscribe to our newsletter or updates
- Communicate with us via email or phone
- Use our AI Readiness Calculator or other tools
This information may include: name, email address, phone number, company name, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage, including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website or source
- Device information (operating system, screen resolution)
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Schedule and conduct consultation calls
- Send you relevant information about our services
- Improve our website and services
- Analyze website traffic and user behavior
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. We use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: PostHog, Google Analytics 4 for understanding user behavior
- Marketing Cookies: Meta Pixel for advertising attribution
You can control cookie preferences through our consent banner or your browser settings.
5. Third-Party Services
We may share your information with third-party service providers who assist us in operating our website and conducting our business:
- Cal.com: For scheduling consultations
- YouForm: For lead qualification forms
- PostHog: For product analytics
- Google Analytics: For website analytics
- Meta (Facebook): For advertising and analytics
These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Portability: Request transfer of your information to another service
To exercise these rights, please contact us at hello@melcorsoft.com.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: